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Privacy Policy

At our store, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

When you browse our website, place an order, subscribe to updates, or contact us, we may collect certain information, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment-related information
  • Order history
  • Device and browser information
  • IP address and website usage data

We collect only the information necessary to provide our services and improve your shopping experience.

How We Use Your Information

The information we collect may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service notifications
  • Improve website functionality and performance
  • Prevent fraudulent activity and enhance security
  • Comply with legal obligations
  • Send promotional communications when permitted by applicable law

Payment Security

Payments are processed through trusted third-party payment providers. We do not store complete credit card information on our servers. Payment providers maintain their own security measures and privacy practices.

Cookies and Similar Technologies

Our website may use cookies and related technologies to:

  • Remember user preferences
  • Improve site performance
  • Analyze visitor behavior
  • Support marketing and advertising activities

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to unrelated third parties.

Information may be shared with trusted service providers when necessary to:

  • Process payments
  • Deliver orders
  • Provide website hosting and technical services
  • Conduct analytics and performance monitoring
  • Meet legal or regulatory requirements

These service providers are authorized to use your information only for the services they perform on our behalf.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders
  • Maintain business records
  • Resolve disputes
  • Comply with applicable laws and regulations

When information is no longer required, reasonable measures will be taken to securely delete or anonymize it.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

Requests may be submitted through the contact information provided below.

Third-Party Services

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

HONGKONG QIHONG NETWORK TECHNOLOGY CO.,LIMITED

Room A516, 5/F, Yi Fat Industrial Building, 35 Tai Yau Street, San Po Kong, Kowloon

Email: void@douselect.com